Privacy Policy


Ningbo Jus Internet Technology Co., Ltd. ("Jus" or "Company" or "we" or "us" or "our" or other similar pronouns) takes your ("you" or "user" or other similar pronouns) privacy matters very seriously. The Policy details how we receive, collect and use information in connection with our website (the "Site") and JusTalk software ("JusTalk" or the "Software") (All of the foregoing, collectively, are named "Services").


Collection of Information


When you install JusTalk and log in, you will be asked to allow us to access your mobile device's address book. Your and your contacts' SIP accounts will be stored on our server for identification purpose. When you use JusTalk, we may collect and use technical data and related information, including but not limited to session statistics such as caller and callee's accounts, IP addresses, begin time, call duration, your device name, system version, packet loss rate, codecs, RTT (Round-Trip Time), jitter, render FPS (frames per second), packet length and maximum resolution, to serve you better and facilitate the provision of software updates, product support and other services to you (if any) related to the software.


The Application also automatically collected information using the TrueDepth API provided by Apple. The information is depth data and segment foreground from background. The only use of this information is to provide a valuable user feature that replace video calling background with user-selected background. None of the information collected by the TrueDepth API ever leaves the user's device.


Third-party Sites and Privacy Practices


You may download JusTalk from our site or other websites. In addition, our site may contain links that will let you leave it and access another website. Jus is not responsible for the privacy practices or the content of such websites. You are encouraged to review the privacy policies of these other websites before registering for any products or services from them.


Use of Personal Data


We use the information we collect to provide you with the services of JusTalk and improve the quality of these services. We also recommend to you content that may be of interest to you, including but not limited to new feature information, service information and people you may know. And we use your information to contact you to solve the problems.


Sharing of Personal Data


Jus may use Google Analytics to help us analyze and evaluate how the site is used as part of our ongoing efforts to improve the site, features and services of JusTalk. Google Analytics may have access to your information (including but not limited to IP address, web analytics and information processing) only for the purposes of performing these tasks and on behalf of Jus. For more information about the terms that govern Google Analytics, please visit the Google Analytics terms of service.


We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors. Google will not associate your IP address with any other data held by Google. We will not associate any data gathered from this site with any Personally Identifiable Information from any source.


Legal Basis for Data Processing


We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract with you (for example, to provide you with the services you request); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services).


In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you with all of our services, and for you to use all the features of our software.


Security


We take prudent and reasonable precaution to protect your information on our servers from misuse, loss and unauthorized access. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place safeguards to secure the information we collect online.


Without your consent, Jus will never publish, edit or disclose your information except under the following circumstances:


(a) When it is necessary to comply with the law, or legal process served on us;


(b) Act in urgent circumstances to protect personal safety of users of our services or members of the public;


(c) Protect our trademarks and intellectual property;


(d) Cooperate with a judicial organ for the purpose of monitoring and detection prescribed by laws and regulations;


(e) Any other circumstances requiring such action.


Your Rights


Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your Personal Data, and to request access to, rectification, erasure and portability of your own Personal Data.


Where the use of your information is based on consent, you can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.


Requests should be submitted by contacting us through support@justalk.com. If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected. You may lodge a complaint with a supervisory authority if you consider that our processing of your Personal Data infringes applicable law.


We retain your Personal Data as long as needed to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.


Modifications to This Privacy Policy


We reserve the right to modify the Privacy Policy from time to time, with or without notice. We will post the revised Policy on the site, and you should agree to review the Policy periodically so that you are aware of any modifications. Your continued use of the Software indicates your assent to any changes and signifies your agreement to the terms of our Policy. If you do not agree with these terms, you should not use the site, software, or any of other services.


Questions and Concerns


After reading our Privacy Policy, if you have questions or concerns about any of the statements herein, please do not hesitate to contact us at support@justalk.com.